January 26, 2021

Third-Party and Concentration Risk: Mitigating Supply Chain Risks in Financial Services

Third-party and concentration risks are under increased regulatory scrutiny as financial firms increasingly rely on outsourced services and external suppliers. This dependency creates efficiencies for growing firms, but can also create significant vulnerabilities. Firms must identify, manage and mitigate these critical supply chain risks to stay compliant with evolving regulatory obligations.

What are Third-Party and Concentration Risks?

Third-party and Concentration risks are related but have distinct definitions. Third-party risk refers to the potential risks posed by external providers of operational, financial or compliance failures. This could be created by a data breach at a key vendor or the failure of an outsourced service to meet service-level agreements. Concentration risks are caused when firms rely too heavily on a single supplier, geographic location or intra-group service, and this over-reliance creates a single point of failure. For example, a cyber attack on a cloud service provider could result in multiple firms being affected at the same time. Geopolitical events or supplier insolvency can also be examples of concentration risks if a firm is overly reliant on one location or one supplier.

How are Regulatory Expectations Evolving?

Regulators in the UK and EU have shifted their focus from simple outsourcing arrangements to a more holistic view of operational resilience. Under frameworks like the EU’s Digitial Operational Resilience Act (DORA) and the UK’s operational resilience rules, regulators now expect firms to demonstrate robust, risk-based oversight across their entire supply chain. This includes thorough onboarding process, due diligence, continuous oversight and monitoring of critical outsourced functions, as well as credible exit strategies and contingency plans. The mapping of dependencies to avoid systemic exposure is now a core requirement, and the level of concentration risk is increasingly tied to a firm’s ability to remain resilient through severe but plausible disruptions.

How can Firms Build a Scalable Oversight Framework?

To build a modern oversight framework that is both scalable and integrated across the business, firms should:

  • Maintain centralised inventory: Keep a detailed, centralised database of all third-party providers, complete with associated risk classifications that are reviewed and updated regularly
  • Integrate oversight with governance: Ensure that supplier oversight is regularly reviewed as part of board reporting and risk committee reviews, and explicitly aligned with the firm’s Internal Capital and Risk Assessment (ICARA)
  • Assess dependency clusters: Regularly analyse clusters of dependency such as the firm’s reliance on a single cloud services provider for multiple critical functions, to understand correlated risks
  • Embed controls: Integrate third-party risk management controls into other areas such as procurement, compliance and business continuity planning to ensure a consistent approach across the lifecyle of the firm.

Effective third-party and concentration risk management is a core regulatory expectation and a fundamental component of operational resilience. Firms that invest in robust governance, continuous monitoring and structural resilience will be far better positioned to scale their operations across complex supply chains and evolving regulatory frameworks. Strengthen your third-party risk oversight.

Get in touch today and develop a scalable framework that meets regulatory expectations and supports operational resilience.

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